If you have lost or forgotten your login details, you will need to reset them.

Go to this link: https://secure.digiposte.fr/identification/reset-password

• Enter your login e-mail
• You will receive an e-mail with a link to reset your password (valid for 24h)

If you have activated the security question, you will need to enter the relevant answer first.
If you have not activated the security question, you will be able to reset your password straight away.

If you do not receive the reset email, please use this link: https://www.laposte.fr/particulier/votre-espace/mot-de-passe-oublie 

Once you have changed your password, log in to Digiposte

If you have forgotten the answer to your security question or your login email address:
Contact the Digiposte Customer Service team, who will help you to access your account after checking your identity.