1. Homepage
  2. Help topics
  3. Service presentation
  4. How do I recover a deleted document?

    How do I recover a deleted document?

    To recover a deleted document

    When you delete a document, it’s placed in the recycle bin.
    You can recover it by going to My Safe > Recycle bin > Select the document > Restore
    Your documents remain in the recycle bin until you click the Delete permanently button (for one or more selected documents) or Empty recycle bin to permanently delete all the documents in the recycle bin.

    All documents in the Recycle Bin are deducted from your available storage space.

    To recover a deleted folder

    When you delete a folder, it’s placed in the recycle bin.
    You can recover it by going to My safe > Recycle bin > Select the folder > Restore

    Your folder will remain in the recycle bin until you click the Delete permanently button or Empty recycle bin.

    Restoring a folder also restores the files it contains.

    Was this article helpful?
    Yes, thank you!
    No, not really
    If you wish to contact Customer Service, click here
    To help us improve that response,
    Can you tell us why?
    Thank you for your comment!
    Back Return to the questions